Job Details:
 

Information about the position

Job Number:	2903
Job Title:	Lawson Manager
Date Posted:	10/28/2009

Job Description:

Manager Financial & IT Applications - will be responsible for 3 direct reports - all technical roles. Complete Description: oBachelor's Degree in Computer Science, Information Systems, Business Administration, or equivalent work experience. oMinimum five (5) years of healthcare information systems work experience within the specific application portfolio as assigned oMinimum three (3) or more years experience managing, leading or coordinating IT applications staff oPMP or other accredited Project Management certification oITIL certification oProgram management experience, and/or experience managing multiple application threads/projects at one time. oMinimum five (5) years experience supervision experience in an IT environment Will support Lawson Modules including: HR, Benefits, Payroll, GL, AP, Mobile Supply Chain, Materials Management, and Requisitions. Hoag is running Lawson Foundation Level 9 and Lawson Application Level 8.0.3. Candidates must have experience with Lawson in Levels 8 or 9 to be sure their knowledge is current. The Manager, Applications is responsible for all aspects of the applications and systems supported by Information Technology, including data quality, maintenance and end-user support. He/she is responsible for effectively allocating resources, prioritizing workload, monitoring system and staff performance, and providing expertise on applications related matters. The Manager, Applications also is responsible for understanding the specific needs and interests of the business unit/field and how they relate to their particular applications portfolio, while ensuring compliance with all Hoag Hospital (Hoag) Information Technologies (IT) policies and procedures. Essential Functions: Will be responsible for 3 direct reports - all technical roles that configure the solutions, write the integrations, and change the parameters of the applications - so this must be a hands-on manager. oOverseeing the delivery of application-based services. oMaintaining the integrity of electronic data by creating and adhering to process methodologies and policies and procedures for software support and maintenance. oAssessing the priority of incoming work requests and assigning work requests to the appropriate staff. oAssuring the effective integration and utilization of installed application capabilities. oWorking with IT and business leaders to identify current and future information needs and opportunities for the organization. oParticipating in the development of strategic and tactical plans and business process re-engineering for the applications group. oProviding leadership guidance to influence adherence to the Hoag and IT-specific goals, objectives and strategic plans. oManaging an associated zero-based operating budget and assuring adherence to approved budgets. oWorking directly with IT vendors on estimates, quotes and contracts for vendor-related software, hardware, services and other system-related costs oEvaluating staff competencies and performance. oWorking closely with IT and business users to provide subject matter knowledge and other input related to the design, implementation, integration, testing and deployment of applications. oCoordinating recommendations for application improvements with the Client Relations team. oManaging resources that provide end-user support. oMentoring and cross-training staff to assist in their career development, improve job satisfaction, and increase the collective expertise of the IT department. oLeading and/or participating in small to medium-sized projects. oPosition may require travel between various Hoag locations and its affiliates. oPosition may require participation in 24/7 department on-call program. On-call employees are required to carry a department issued cellular phone or pager, respond to calls within 15 minutes, troubleshoot problem and provide services off-site as needed and be available to provide services on-site as needed within 1 ½ hours of being called or paged to respond. oPosition may require participating in meetings outside of normal business hours including occasional evenings and/or weekends. oPosition is located in a support department which operates a call center 24 hours a day, seven days a week to provide support and service. Operations include 1st, 2nd and 3rd shifts. Employees may be required to pick up shifts outside of their standard assignment for coverage due to vacations, holidays, staff shortages, or other special circumstances as determined by leadership. oPosition is located in a support department which operates 24 hours a day, seven days a week to provide support and service. Employees may be asked to provide coverage outside of their standard work schedule to provide coverage for go-lives, vacations, holidays, staff shortages or other special circumstances as determined by leadership. oUse communication and team work skills to maintain successful working relationships throughout the organization. Listen effectively, builds strong relationships, maintains good rapport, and openly shares best practices, tools and expertise. Treat others with respect and values their input and opinions. oTake ownership of department success and goal achievement. Encourage others to be proactive and have a positive attitude. Help other team members when needed. oPromote patient, physician and employee satisfaction by uncovering customer needs through open-ended questions, clarifying expectations and anticipate the need for resolution. Follow up by communicating with customers in a timely manner, even if the issue is not resolved. oTreat all visitors, internal staff and external clients with Hoag's core values by demonstrating excellence, respect, integrity, patient centeredness and community benefit.

Platform:

Lawson Enterprise/400

Required Skills:

oBachelor's Degree in Computer Science, Information Systems, Business Administration, or equivalent work experience. oMinimum five (5) years of healthcare information systems work experience within the specific application portfolio as assigned oMinimum three (3) or more years experience managing, leading or coordinating IT applications staff oPMP or other accredited Project Management certification oITIL certification oProgram management experience, and/or experience managing multiple application threads/projects at one time. oMinimum five (5) years experience supervision experience in an IT environment

Desired Skills:

Duration:	Direct Hire
Start Date:	11/15/2009
Location:	Newport Beach, Ca
Travel:
Rate:

Information about the company

Company Name:	Comforce
Contact Person:	Setara Ahmad
Contact E-Mail Address:
Company Web Site:	www.comforce.com
Phone Number #1:	949-660-9544 Ext.133
Phone Number #2:
Fax Number:

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